Mailing lists are based on an email address shared by all users included in the group — messages sent to the address are distributed to all members of the corresponding mailing list.
All actions are executed by sending emails to special accounts.
If allowed by the list policy, members may subscribe to the list via email. The subscription is done by sending any message (even with blank message body) to the list address of the following form:
<name_mailinglist>-subscribe@<domain>.
Example: A user wants to subscribe to a list called discussion in the company.com domain. He/she sends a message with an empty message body from his/her email account to the address
discussion-subscribe@company.com.
After sending this message the user will receive an email requesting confirmation of the subscription. Once the user sends a response to this message, the user's request will be accepted. This response system guarantees the authenticity of the user.
According to the mailing list policy, the user will be either subscribed or will have to wait for confirmation of a list moderator. If subscribed successfully, the new member will receive a welcome message.
Members can unsubscribe by email at any time. The unsubscription can be done by sending an email message with any content in the message body (it can be left empty) to the address of the following form:
<name_mailinglist>-unsubscribe@<domain>.
Example: A user intends to unsubscribe from the discussion mailing list in the company.com domain. He/she sends a message with an empty message body from his/her email account to the address
discussion-unsubscribe@company.com.
After sending this message the user will receive an email requesting confirmation of the unsubscription. Once the user sends a response to this message, the user's request will be accepted. After a response to the request is received, the user will receive a report regarding his/her unsubscription.
If a user intends to send a message to the mailing list, he/she must send it to the list address (e.g. discussion@company.com). According to the policy, the message will be either delivered to each list member (including the sender if he/she belongs to list members) or forwarded to list moderators for approval. In such case the sender receives an informative message and the post is published in the mailing list once it gets approved by its moderator. If the message is denied or not allowed by a moderator within 7 days, the sender will receive a report as well.
In each mailing list, special email addresses are generated automatically. These addresses are used for special functions, such as member login, contact addresses of the list moderators, etc. Each of these addresses has the following form:
<mailinglist>-<suffix>@<domain>
(e.g. to send a request to the discussion mailing list help within the company.com domain, users will send a message to: discussion-help@company.com
Here the suffixes that can be used in the list address are listed:
subscribe — a request for login to the mailing list,
unsubscribe — a request for logout from the mailing list,
help — a request for help for the mailing list usage,
owner, owners — sending a message to the list moderators (there is no need to know their email addresses),